Warranty Policies

HellermannTyton products are warranted to be free from defects in material and workmanship at the time sold by us; but our obligation under this warranty and that of the seller is limited to the replacement of the product, and neither we nor the seller are bound by any other warranty, expressed, implied or statutory. Under no circumstances are we or the seller liable for any loss, damage, expenses or consequential damages of any kind arising out of the use and/or inability to use these products. All are sold with the understanding that the user will test them in actual use and determine their adaptability for the intended use.

warranty_v01

Tool Systems

Mechanical Hand Tools

HellermannTyton warrants our mechanical hand tools (EVO® 9i, EVO® 7i, EVO® 7, EVO® 7SP, EVO® 9, EVO® 9HT, MK9SST, MK9RC (110-09980), MK9HD) to be free from defects in manufacturer workmanship and materials under normal conditions of use and service for a period of 90 days from initial delivery to the purchaser. Purchaser shall notify HellermannTyton of any warranty claim within ten (10) business days after discovery, but not later than the expiration of the above warranty period or such claim shall be deemed waived. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES WHATSOEVER, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LITMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHICH HELLERMANNTYTON EXPRESSLY DISCLAIMS. ALL WARRANTIES ARE DEEMED VOID IF TOOL IS OPENED OR TAMPERED WITH.

For a FREE 1 year extended warranty, register your mechanical hand tool: Warranty Registration

To check on the status of your mechanical hand tool warranty claim, click here.

Pneumatic Tools

HellermannTyton warrants our pneumatic tools to be free from defects in manufacturer workmanship and materials under normal conditions of use and service for a period of 180 days from initial delivery to the purchaser. Purchaser shall notify HellermannTyton of any warranty claim within ten (10) business days after discovery, but not later than the expiration of the above warranty period or such claim shall be deemed waived. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES WHATSOEVER, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LITMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHICH HELLERMANNTYTON EXPRESSLY DISCLAIMS. ALL WARRANTIES ARE DEEMED VOID IF TOOL IS OPENED OR TAMPERED WITH.

Automatic Tools

Please talk to your HellermannTyton representative about our automatic tools warranty program.

Identification Products

Desktop Thermal Transfer Printer Warranty

The HellermannTyton Performance Guarantee assures the operation of our desktop thermal transfer printers for a period of two years from the date of purchase from an authorized HellermannTyton distributor.

The HellermannTyton Performance Guarantee is provided to all customers with the understanding they are operating the printer in accordance with HellermannTyton installation and care instructions provided with each printer. For complete warranty details, click on the printer model below.

HellermannTyton Printer Warranty
View PDF

Register your software or printer >

Solar Label Warranty

If a HellermannTyton Preprinted Solar Label fails within the specified warranty period, we will replace it. All products displaying the HT Symbol symbol on our website are covered by this warranty.

Details on the Solar Label warranty are available below.

7 Year Limited Warranty on Solar Labels
View PDF
List of Products Covered under Solar Label Warranty
View PDF